Welcome to We Are Guides help center! We are always here to help.
For Travelers
I know a brilliant guide, can I suggest to add her/his profile on We Are Guides?
Yes, that would be great!
We welcome any recommendation of tour guides or personal service that you ever used and stayed happily. Please email us her website/blog address, and a brief information of your happy experiences with her/him. We will follow and proceed.
Are these guides are worth to trust?
Absolutely. The guides listed on We Are Guides are well selected, they are the best ones and worked over than 5 years in their fields.
How it works of We Are Guides?
We carefully selected the best guides, and listed their information on our website, you can review their comments or reviews, check out their social medias, and then contact them by yourself, we are not the middle-man to transfer your ideas to the guides.
You will get to know them by email or a call, until meet them in their land.
For Guides
Do I receive notification if any information is updated on my page?
Yes, you will receive notification if any information updated/changed on your page. You won't get the notice if we change the page layout/performance technically.
Any possible penalty should I notice?
We carefully review all information on your page, any complaints of incorrect information or abuse, copyright infringement of content or photos, we may remove the information accordingly, or display a red alert sign on your page, or delete the page permanently.
We aim to provide the right guides for the right travelers. We welcome any feedbacks by email us at contact@weareguides.com.
Do I manage my comments or reviews?
You can response comments or reviews below your page, you won't have authority to delete comments or reviews, you could report any not objective comments or reviews, we will checkout and deal with it.
Any fake reviews or comments will affect your page ranking or the opportunities of recommendation in our articles or social media promotions.
Technical Support
How do I get a widget?
You can click the button 'generate my widget' in the bottom of your page, then you will get a script code, copy and paste it to your own website.
The widget infomation contains your business name, number of comments or reviews, ratings, and a link to your page on We Are Guides.
How do I update my profile?
You can click the 'improve this listing' button on the rightside of your page, entering the updated information and submit, we will review your submition and update your page if it meets our guidelines.
You can also email us the updated information to contact@weareguides.com.
How do I update my portfolio?
To update your portfolio, email your photos to contact@weareguides.com. The photos should be larger than 1024px in width.
Listing Guidelines
What is a listing?
A listing is a tour guide or specialist in a certain field on WeAreGuides. It contains the guide's name, contact details, website, social medias, reviews, tours or experiences, and photos.
Anyone can request a new listing if you are professional in certain fields such as photography, birding, history-telling, wildlife observing, etc. It's absolutely free!
Are you an owner/manager trying to claim your business’s listing on WeAreGuides? Learn how here.
How to get listed on We Are Guides?
Send your application through 'get listed form', we will review your information if meet our guidelines, then we will update your information online in 3 working days if we think your are the right one in certain fields.
You will receive an email when your page is ready.
What kind of guides does WeAreGuides list?
WeAreGuides lists trusted tour guides or specialists to travelers. As long as we can verify that a guide or business adheres to our guidelines, we will add it to our site.
We list the following guides or specialists of:
- Photography guides
- Birding guides
- History teller
- Wildlife specialists
- Botanists
- Museum docents
- Archaeologists
- Food tour leaders
- Cooking class chef
- Tour guides have experience products
Note: We do NOT currently list travel agencies or tour companies.
Why was my listing request rejected?
Listing requests are rejected because of one of the following reasons:
- Our content integrity team cannot verify that the guide/specialist meets our guidelines. This is due to insufficient information online.
- Our team determined that the guide/specialist does NOT meet our guidelines.
As a traveler, how do I help correct inaccurate business information?
If you are browsing WeAreGuides and notice that information about a listing is missing or inaccurate, please let us know.
To submit updates, navigate to the listing page and click the link "Improve this listing" which is on the right side of the page.
Or you can simply email us to submit updates.
P.S. If you are the owner or a registered representative of the listing, please update the information in your Management Center.
The guide won't work for the job or the business closed
What if a guide won't do the job or a business permanently closes?
We will flag the listing as CLOSED, the listing will be removed from our category pages, then the page will be deleted permanently in two months.
What if a guide just take a long leave or a business closes seasonally?
For such cases, we won't take any action.
Still can't get help here, contact us for a quick response.
